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Last updated 3 weeks ago

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Past Incidents

Missing Devices 21 Sep 2022, 09:41 PDT

The development team is investigating an issue with VMB4000 and VMB4500 base stations being removed when adjusting device order within Arlo account settings. We apologize for any inconvenience caused and are working on a resolution.

Identified —

The issue has been identified, mitigation is in place and a permanent fix is being implemented.

21 Sep 2022, 10:12 PDT Watching —

A fix has been implemented and we are monitoring the results.

23 Sep 2022, 11:13 PDT Fixed —

The issue has been resolved.

27 Sep 2022, 11:18 PDT

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