Arlo DevOps team is investigating an issue where some customers from the US region cannot onboard Essential-2, Pro5 Cameras, and Home Security System and live-streaming issues with Essential 2 cameras. We are working on resolving this issue. We apologize for the inconvenience this may have caused.
Watching
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The onboarding issue has been resolved, and we are actively working on resolving the live-streaming issue with Essential 2 cameras.
13 Nov 2023, 02:22 PST Investigating —We are again observing US customers facing onboarding issues for Essential-2, Pro5 Cameras, and Home Security System.
13 Nov 2023, 07:40 PST Fixed —This incident has been resolved.
14 Nov 2023, 03:06 PST