15th October 2019

Library Missing videos in library

We are aware of an issue in which video clips are missing from the library of some Arlo Smart subscribers who utilize the Activity Zones feature. This issue impacts Arlo Camera models except for Arlo Ultra and Arlo Pro 3.

Our team is actively investigating this issue and will provide an update as soon possible. We appreciate your patience as we work to resolve this.

Thank you,

Arlo Team