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Last updated 3 weeks ago

iOS App Crash on Launch in Version 6.30.0

06 Jun 2026, 18:31 PDT
Fixed

Watching

08 Jun 2026, 15:25 PDT

We are currently deploying a fix through a slow rollout. Please update to the latest iOS app version 6.31.0. We are monitoring the results.

Fixed

10 Jun 2026, 15:45 PDT

The issue has been resolved. Please upgrade to the latest available iOS app version.

Reported

06 Jun 2026, 18:31 PDT

The Arlo team is aware of an issue causing the iOS app to crash on launch for some users with the recent version 6.30.0. This appears to primarily affect older iPhone models, including iPhone 8 and iPhone 11. We apologize for the inconvenience and are actively working on a fix.