Arlo Support


Some systems are experiencing issues

Past Incidents

Wednesday 7th October 2026

Notifications Smart Notifications Issue in US Region

We're aware of an ongoing issue where some users are only receiving motion notifications instead of smart notifications. Our team is actively investigating the root cause. We apologize for any inconvenience and appreciate your patience.

Tuesday 6th October 2026

Log In Login Issue

We are experiencing an authentication service disruption due to a third-party Identity outage, affecting new logins and authentication from untrusted devices/browsers. Users already authenticated are not affected, and our team is actively investigating and working to restore full service as quickly as possible.

Monday 5th October 2026

No incidents reported

Sunday 4th October 2026

No incidents reported

Saturday 3rd October 2026

No incidents reported

Friday 2nd October 2026

No incidents reported

Thursday 1st October 2026

No incidents reported