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Last updated 3 weeks ago

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Past Incidents

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iOS App Crash on Launch in Version 6.30.0 06 Jun 2026, 18:31 PDT

The Arlo team is aware of an issue causing the iOS app to crash on launch for some users with the recent version 6.30.0. This appears to primarily affect older iPhone models, including iPhone 8 and iPhone 11. We apologize for the inconvenience and are actively working on a fix.

Watching —

We are currently deploying a fix through a slow rollout. Please update to the latest iOS app version 6.31.0. We are monitoring the results.

08 Jun 2026, 15:25 PDT Fixed —

The issue has been resolved. Please upgrade to the latest available iOS app version.

10 Jun 2026, 15:45 PDT

No incidents reported

No incidents reported

No incidents reported

No incidents reported

No incidents reported

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