This incident has been resolved for all affected users and we keep monitoring the situation.
Arlo’s DevOps team is investigating an issue where some customers with cameras including video doorbells not connected to a SmartHub are not recording videos
16th December 2020
The issue with email notifications has been resolved for all affected users. We thank you for your patience while we've worked on resolving the issue.
Alro's DevOps teams have identified an issue where some customers who have subscribed to e-mail notification using gmail.com account are not receiving e-mail notifications. We are working on resolving this issue.