Past Incidents

We're aware of an ongoing issue where users are only receiving motion notifications instead of smart notifications. Our team is actively investigating the root cause. We apologize for any inconvenience and appreciate your patience.

The Arlo team is investigating an issue where some US & Canada customers are experiencing motion recordings missing in the library. We apologize for the inconvenience. We are working on resolving this issue.

Arlo team is investigating an issue affecting some customers in the APAC region would be experiencing issue with motion recordings, Live streaming and Notifications may be significantly delayed, or may not arrive at all. We apologize for this inconvenience. The teams are working on resolving this issue at the earliest.