Past Incidents

We are aware of an issue with Arlo IOS app release 3.2.1 crashing for iOS 12.5.4 software update for iPhone 5s, iPhone 6, iPhone 6 Plus, iPad Air, iPad mini 2, iPad mini 3, and iPod touch (6th generation). We apologize for the inconvenience and we are working to resolve it.

Arlo DevOps team is investigating an issue where customers are not able to create an account. We are working on resolving this issue. We apologize for the inconvenience.

Arlo DevOps team is investigating an issue where customers are not able to register with Apple Homekit. We apologize for the inconvenience. The existing integrations are not affected.