Arlo Support


All systems are operational

Past Incidents

2nd March 2021

No incidents reported

1st March 2021

No incidents reported

28th February 2021

No incidents reported

27th February 2021

No incidents reported

26th February 2021

No incidents reported

25th February 2021

No incidents reported

24th February 2021

Log In Some Android Users not able to login using latest 3.0 app

[2/26 - 10:30] We apologize for the inconvenience. This is issue has been fixed with App release 3.0.1. This release is marked for an auto-update. To get an immediate fix please use the Google Play Store to update to the latest version.

[11:47] Arlo DevOps team is investigating an issue where some Android App users may not be able to login with the error message off “Your session has expired. Please sign in to continue”. While we are fixing the issue, here is a workaround:

  1. Kill the app -> open the app -> click "Log out" -> log in again.
  2. OS-level app settings -> Clear data
  3. Uninstall/reinstall the app.